Fall 2021 Course Syllabus Course: RSTO-1313- Section: 1 Hospitality Supervision

Instructor Information
Instructor	Ashley Taylor
E-mail	taylorad1@lamarpa.edu
Phone	4099846418
Office	Location: Hours: Mon and Wed 7am -8am also 2pm-3pm, Tues and Thurs and Fri 12pm -2pm
COVID 19 Information	The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been exposed to COVID 19 or diagnosed with COVID 19 to report their condition on the COVID 19 Notification Form (available via a link on the Student Code of Conduct COVID19 webpage). This information will be provided to the Dean of Student Services. In addition, this policy requires all students to wear face coverings in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Course Information
Description	Fundamentals of recruiting, selection, and training of food service and hospitality personnel. Topics include job descriptions, schedules, work improvement, motivation, applicable personnel laws and regulations. Emphasis on leadership development.
Prerequisites	None
Learning Outcomes	Discuss the role of the supervisor including obligations to owners, customers, and employees; apply management theories and principles to the hospitality environment; identify and discuss principles of communication; develop effective job descriptions, training plans, and evaluation instruments; and relate principles of leadership.
Core Objectives
Program Student Learning Outcomes	•Identify concepts, terms, and phrases associated with the culinary arts and hospitality industry. •Identify and implement sanitation and safety procedures and regulations as required in the industry. •Use fundamental cooking and baking techniques as well as advanced cooking skills. •Identify and use advanced food service management theory, including food and labor cost controls, labor regulations, tax laws , tip reporting, franchise regulations and product liability laws.
Textbooks	Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer. Introduction to Hospitality, John R. Walker
Lecture Topics Outline	PART 1: INTRODUCING HOSPITALITY AND LODGING 1. Introducing Hospitality 2. The Hotel Business 3. Rooms Division 4. Hotel Food and Beverage PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES 5. Beverages 6. The Restaurant Business 7. Restaurant Management 8. Managed Services PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING 9. Tourism 10. Recreation, Attractions, and Clubs 11. Gaming Entertainment PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS 12. Meetings, Conventions, and Expositions 13. Special Events PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY 14. Leadership and Management 15. Planning 16. Organizing 17. Communication and Decision Making 18. Control
Major Assignments Schedule	Week 1 Syllabus review, pre-test, Blackboard and Self Service Banner Pearson book review Week 2 Assignments though INTRODUCING HOSPITALITY AND LODGING Chapter 1 and 2 Week 3 Assignments though INTRODUCING HOSPITALITY AND LODGING Chapter 3 and 4 Week 4 Assignments though INTRODUCING HOSPITALITY AND LODGING Chapter 3 and 4 Week 5 Assignments though BEVERAGES, RESTAURANTS, AND MANAGED SERVICES Chapter 5 and 6 (Test on Chapter 1-4) Week 6 Assignments though BEVERAGES, RESTAURANTS, AND MANAGED SERVICES Chapter 7 and 8 Week 7 Assignments though TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING Chapter 9 and 10 (Test on Chapter 7-8) Week 8 Assignments though TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING Chapter 11 Week 9 Assignments though ASSEMBLIES, EVENTS, AND ATTRACTIONS Chapter 12 and 13 ( Test on Chapter 9- 11) Week 10 Assignments though MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY Chapter 14 and 15 Week 11 Assignments though MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY Chapter 16 and 17 ( Test on Chapter 12-13) Week 12 Assignments though MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY Chapter 18 Week 13 Test on Chapter 14 - 18 (Project on Design your own Business
Final Exam Date	December 9, 2021 - 8:00 AM   Through  December 9, 2021 - 10:40 AM
Grading Scale	90 - 100 = A 80 - 89 = B 70 - 79 = C 60 - 69 = D Below 59 = F
Determination of Final Grade	Tests - 60%, Quizzes - 15%, Projects - 10%, Final Exam - 15%
Course Policies
Instructor Policies	I will not discuss your grades over the phone or by e-mail. If you want to discuss your grades, you must come to my office in person. Homework assignments will be given each week. LATE WORK is highly discouraged and will incur a 10 point penalty for every day it is late. Due dates are given and enough time is given to complete all work. NO EXCEPTIONS. If you miss an exam, your lowest test grade will count twice. If you miss more than one exam, those exams will be given a grade of zero. Students must leave the classroom after exam is finished. There will be a final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a 0 on the final exam. Every student MUST have a copy of the required textbooks by the SECOND week of class. The student will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class. No emailed work is accepted. Students are responsible for completing all assigned reading and video viewings. A failure to follow oral and/or written instructions will result in penalties. Academic dishonesty will result in a zero on any assignment; a second incidence of academic dishonesty will be handled based on campus policies and procedures with the department chair. No cell phones should be visible or heard during class. Again, you will be asked to leave the room for the remainder of the class. No blue tooth technology or recording of lectures in any format (unless approved by the instructor). No charging of cell phones in the classroom. Students must be in a clean uniform and in full uniform at all times.
Attendance Policy	Students will be allowed to be 5 miinutes late after (3) times you will be dropped a letter grade. Absent to class please notify me or email me after (3) absent with out an exuse you will be dropped a letter grade
Academic Honesty	Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies	No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.
Important Information
ADA Considerations	The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
MyLSCPA	Be sure to check your campus E-mail and Course Homepage using MyLSCPA campus web portal (My.LamarPA.edu). When you've logged in, click the email icon in the upper right-hand corner to check email, or click on the "My Courses" tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLSCPA.
Other
HB 2504	This syllabus is part of LSC-PA's efforts to comply with Texas House Bill 2504.
Department	Business and Industrial Technology Chair: Sheila Guillot E-mail: guillsr@lamarpa.edu Phone: (409) 984-6381 If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.